Parts of the website may not be displayed correctly. This could be because Javascript has been deactivated in your browser or your internet browser is no longer up-to-date or not compatible with our site. Please activate Javascript or try to access the page with another internet browser, e.g. Chrome, Firefox or Safari. Alternatively, please contact the Volkswagen Customer Care - Privacy Team with your request.

In the public domain, all downloadable documents of this website are listed. By clicking on the download button you can download them.

You can find all downloadable documents from this website in the section below. Just click on the respective document links to download the file.
File Name Format Size Download
Acces to Personal Data in the Volkswagen ID User Account
Purpose of this document: Guideline for access to personal data in the Volkswagen ID user account and the connected digital services.
PDF 0.29 MB
Anfrageformular für Mitarbeiter der Volkswagen AG [German only]
Purpose of this document: Falls Sie ein ehemaliger Mitarbeiter, Leiharbeitnehmer, Angehöriger, Rentner oder Bewerber sind, bitten wir Sie Ihre Auskunftsanfrage über dieses Formular zu stellen.
PDF 0.41 MB
Datenschutzerklärung bei der Inanspruchnahme von Sales- und Serviceleistungen sowie Marketingmaßnahmen [German only]
Purpose of this document: Diese Datenschutzerklärung dient der Erfüllung der Informationspflichten gem. Art. 13, 14 DSGVO und informiert den Kunden über die Verarbeitung von personenbezogenen Daten durch die Volkswagen AG insbesondere bei der Inanspruchnahme von Sales- und Serviceleistungen sowie Marketingmaßnahmen in der Volkswagen Partner Organisation.
PDF 0.14 MB
Datenschutzerklärung für ehemalige Beschäftigte und Rentner [German only]
Purpose of this document: Diese Datenschutzerklärung dient zur Information hinsichtlich der Verarbeitung von personenbezogenen Daten eines ehemaligen Beschäftigten oder Rentners durch die Volkswagen AG.
PDF 0.22 MB
Declaration of Consent of a Legal Person
Purpose of this document: Declaration of consent of a legal person for validating the vehicle keepership when the vehicle is registered in the name of this legal person.
PDF 0.16 MB
Declaration of Consent of a Natural Person
Purpose of this document: Declaration of consent of a natural person for validating the vehicle keepership when the vehicle is registered in the name of this natural person.
PDF 0.15 MB
Information Sheet concerning PostIdent
Purpose of this document: Instructions for going through the POSTIDENT procedure.
PDF 0.06 MB
Information Sheet on the Redaction of Unrequired Data
Purpose of this document: Information sheet on the redaction of unrequired Data on identity cards, driver’s licenses and vehicle registration certificates which you provide to the Volkswagen AG in accordance with your GDPR request.
PDF 0.27 MB
Privacy Statement to the GDPR Data Subject Rights
Purpose of this document: This data protection statement serves as information regarding the processing of personal data in the GDPR data subject rights process by Volkswagen AG.
PDF 0.14 MB

In your private download area we provide you with documents relating to your person (e.g. information report). To gain access to it, you must log in with your request ID and a passwort, which we will send to you by post.

To login, use the request ID, which you can find in your request summary or in the cover letter of the information report.

Your one-time password required for login can be found in the letter that was sent to you by post.

For security reasons the login is only possible once with this password. Make sure that you only use the login data if you have a stable Internet connection on your terminal device. If you disconnect after logging in your login data will lose its validity.
Password invalid or further questions?

Please contact our Volkswagen Customer Care – Privacy Team so that we can send you a new password by post or answer further questions.