We use cookies (proprietary and third party) to make it easier for you to use our websites and to display them in accordance with your browser settings. By continuing to use our websites, you consent to the use of cookies.

Please see our Cookie Policy for more information on cookies and information on how you can change your browser's cookie settings: Cookie Policy

Parts of the website may not be displayed correctly. This could be because Javascript has been deactivated in your browser or your internet browser is no longer up-to-date or not compatible with our site. Please activate Javascript or try to access the page with another internet browser, e.g. Chrome, Firefox or Safari. Alternatively, please contact the Volkswagen Customer Care - Privacy Team with your request.

In order for Volkswagen AG to be able to search specifically for your data, please select the affected groups to which you assign yourself:
Multiple selection is possible

Customer and interested parties
Fleet and corporate customers

Please also note that you can independently view, edit or delete the personal data of your Volkswagen ID including your connected digital services (vwid.vwgroup.io).


In order for Volkswagen AG to be able to process your request in a targeted manner, please select the data subject rights on which you would like to contact us:

Right to access personal data
Right to erasure
Right to restriction of processing
Right to correction
Right to object
Right to data transferability
Right of revocation

You shall have the right to obtain information regarding the processing of your personal data.

You shall have the right to demand that we correct your personal data, which are incorrect and/or incomplete.

You shall have the right, in the event that the requirements specified in Art. 17 GDPR have been met, to demand the erasure of your data.

You shall have the right to demand the restriction of the processing if the requirements specified in Art. 18 GDPR have been met.

Insofar as the processing is undertaken based upon an overriding interest or your data are used for the purposes of direct advertising, you shall have the right to object to the processing of your data.

Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right, pursuant to Art. 20 GDPR, to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.

If the data processing is based on a consent, you have the right to revoke the data processing in the context of a consent with effect for the future at any time free of charge.

Based upon the e-mail address which you provide, we will search in the systems of the Volkswagen AG for your data for the Information Report in accordance with GDPR. If you should use our digital services (e.g. We Park), you may enter your Volkswagen ID here. If you would like to provide multiple e-mail addresses / Volkswagen IDs, please submit an additional request.

Your company data

Based upon the address which you provide, we will search in the systems of the Volkswagen AG for your personal data for the Information Report in accordance with GDPR. If you would like to provide multiple addresses, please submit an additional request.

Your contact details

Based upon the address which you provide, we will search in the systems of the Volkswagen AG for your personal data for the Information Report in accordance with GDPR. If you would like to provide multiple addresses, please submit an additional request.

Use the following upload function to provide documents that prove your identity (e.g. your identity card). Please also refer to our document Information Sheet on the Redaction of Unrequired Data, which you find in the Download-Area.

Address corresponds to address for service

We will send the Information Report regarding your personal data to the designated address for service. Based upon the address for service which you have provided, we will not search in the Volkswagen systems for your personal data for the Information Report in accordance with GDPR.

Based upon the address which you provide, we will search in the systems of the Volkswagen AG for your personal data for the Information Report in accordance with GDPR. If you would like to provide multiple addresses, please submit an additional request.

If you would like to make a request in connection with a motor vehicle, we need the following data from you:
Optional

The vehicle identification number (VIN) is the internationally-standardised 17-digit serial number for the clear identification of a motor vehicle. You can find the number on the Vehicle Registration Certificate-Section 1. We kindly ask you to only include vehicles manufactured by Volkswagen or Volkswagen commercial vehicles in your information request.

The specified keepership time frame is considered to be the time frame for which you want to receive information about your personal data which are associated with your VIN. For this keepership time frame, you must provide corresponding documentation.

The specified keepership time frame is considered to be the time frame for which you want to receive information about your personal data which are associated with your VIN. For this keepership time frame, you must provide corresponding documentation.

You can upload up to five files. As documentation verifying the keepership time frame, Volkswagen AG will accept the following documents

  • Vehicle Registration Certificate - Part 1 (Vehicle Registration document)
  • Vehicle Keepership Title issued by a licensing agency

Insofar as both these pieces of documentation have not been issued in your name, we will require that you submit a Declaration of Consent from the vehicle keeper who is designated by name on the keepership verification documentation (you can find a template in download-area). You may also redact the unrequired data on the keepership verification documents (black out). You can likewise find an explanation in this regard in download-area.

You have to upload at least one document for each VIN as proof of your vehicle keepership.

The vehicle identification number (VIN) is the internationally-standardised 17-digit serial number for the clear identification of a motor vehicle. You can find the number on the Vehicle Registration Certificate-Section 1. We kindly ask you to only include vehicles manufactured by Volkswagen or Volkswagen commercial vehicles in your information request.

The specified keepership time frame is considered to be the time frame for which you want to receive information about your personal data which are associated with your VIN. For this keepership time frame, you must provide corresponding documentation.

The specified keepership time frame is considered to be the time frame for which you want to receive information about your personal data which are associated with your VIN. For this keepership time frame, you must provide corresponding documentation.

You can upload up to five files. As documentation verifying the keepership time frame, Volkswagen AG will accept the following documents

  • Vehicle Registration Certificate - Part 1 (Vehicle Registration document)
  • Vehicle Keepership Title issued by a licensing agency

Insofar as both these pieces of documentation have not been issued in your name, we will require that you submit a Declaration of Consent from the vehicle keeper who is designated by name on the keepership verification documentation (you can find a template in download-area). You may also redact the unrequired data on the keepership verification documents (black out). You can likewise find an explanation in this regard in download-area.

You have to upload at least one document for each VIN as proof of your vehicle keepership.

The vehicle identification number (VIN) is the internationally-standardised 17-digit serial number for the clear identification of a motor vehicle. You can find the number on the Vehicle Registration Certificate-Section 1. We kindly ask you to only include vehicles manufactured by Volkswagen or Volkswagen commercial vehicles in your information request.

The specified keepership time frame is considered to be the time frame for which you want to receive information about your personal data which are associated with your VIN. For this keepership time frame, you must provide corresponding documentation.

The specified keepership time frame is considered to be the time frame for which you want to receive information about your personal data which are associated with your VIN. For this keepership time frame, you must provide corresponding documentation.

You can upload up to five files. As documentation verifying the keepership time frame, Volkswagen AG will accept the following documents

  • Vehicle Registration Certificate - Part 1 (Vehicle Registration document)
  • Vehicle Keepership Title issued by a licensing agency

Insofar as both these pieces of documentation have not been issued in your name, we will require that you submit a Declaration of Consent from the vehicle keeper who is designated by name on the keepership verification documentation (you can find a template in download-area). You may also redact the unrequired data on the keepership verification documents (black out). You can likewise find an explanation in this regard in download-area.

You have to upload at least one document for each VIN as proof of your vehicle keepership.

If your previous request for information occurred less than a year ago, you can link your requests by providing the relevant request ID. Doing so might make a new identification and legitimation of your VIN/ keepership unnecessary.

Please use the following upload field to provide us references to your request. You may also redact the unrequired data on the documents (black out). You can likewise find an explanation in this regard in download-area.

The fields marked with * are mandatory fields.

Your groups:
Your right:
Name:
Date of Birth:
Volkswagen ID / e-mail address:
Phone number (for queries):
Address:


Shipping address:


Identity:
Contract number:
Company name:
Company address:


Vehicle identification number (VIN):
Vehicle keepership period: -
Proof of keepership:
Vehicle identification number (VIN 2):
Vehicle keepership period: -
Proof of keepership:
Vehicle identification number (VIN 3):
Vehicle keepership period: -
Proof of keepership:
Message:
References to your request:

Please type the text shown on the picture into the text field below. If you cannot read the text on the picture, you can use the respective refresh button to generate a new captcha. This security measure is necessary to prevent automatic requests.

captcha image

Unreadable?


The fields marked with * are mandatory fields.